The insurance industry is riding a wave of consolidation. To extend their competitive reach, insurers are adopting strategies to either become the “consolidator” or to shift their focus on specialized markets. Regardless of strategy, all insurers are evolving their operations to better address the needs of their customers and agents/brokers. They are also retooling core processes and systems to increase efficiency and flexibility, reduce costs and better manage risk.

Streamline workflow, improve efficiency and reduce costs

Our document and records management offerings integrate imaging and workflow, OCR/ICR, report management, electronic document management and Web distribution to improve efficiency, promote knowledge sharing, increase responsiveness, reduce risk, and minimize costs.

Document imaging and workflow

Our DocKM document imaging and workflow system helps handle high-volume, enterprise-wide document management and supports the capture of virtually all document types including scanned paper documents, faxes, emails, word processing documents, spreadsheets, XML, and audio/video clips, making them immediately available to users across the enterprise in a secured manner. DocKM workflow lets the enterprise users to subject all the documents through simple to complex workflows and enable improved decision making process.

Enterprise content management

Legal and regulatory compliance, customer relationship management, supply chain management; when it comes to critical business processes, organizations must effectively capture, manage, store, and deliver enterprise content to support those processes. We apply enterprise content management (ECM) solutions to integrate and streamline processes, and make pertinent data more accessible across the enterprise. The results: improved performance, intelligent decisions, greater productivity, and reduced risk.

We apply enterprise content management technologies to help integrate, align, and streamline back office processes-while making pertinent, unstructured customer data more accessible across the enterprise.