Until recently, Business Intelligence (BI) solutions tended to focus on data warehousing and end-user reporting on a departmental basis. While organizations have gained enhanced reporting functionality, there are powerful, enterprise-wide BI strategies that can drive increased profitability through:

• Better performance monitoring and enterprise performance management
• Empowering users at all levels of the organization to make quick, accurate decisions
• Cost savings and lower TCO through a decreased reliance on programmers to run reports
• Improved quality and increased customer loyalty through better information exchange
• Enhanced predictive capabilities

The major challenge in adopting an enterprise approach to BI is getting the right information to the right users. Different data sources can be difficult to access or rationalize, and often users are not aware of all the information available to them.

CSSTL helps clients to take advantage of mySAP Business Intelligence, which provides the tools to address all components of a BI solution including:

• Analytics
• Strategic Enterprise Management
• Data Warehousing
• ETL

CSSTL consultants will work with you to identify the best solution for your business. Our approach relies on an effective combination of standard management reporting and the targeted use of Key Performance Indicators (KPIs) and the Balanced Scorecard methodology. Using these tools, management can meaningfully communicate, monitor and adjust operational tactics so that they are designed to achieve their strategic goals.

Building on the Business Performance Management Solution blueprint, we develop a detailed technical design for your Business Intelligence system. Our extensive experience with SAP and our deep understanding of open, standards-based technologies ensures seamless integration between SAP Business Intelligence and your existing systems. We will clearly outline how CSSTL will combine data from SAP and your other systems to create the meaningful comparisons and consolidations required.

To reduce the possibility of data misinterpretation or distrust of data integrity, we also present a plan for handling any inconsistencies in terminology and treatment of transactional data across different departments. Tried-and-tested modeling techniques will be utilized to promote low total cost of ownership and help you maximize your investment. Finally, requirements for middleware or third-party tools that may be beneficial will be identified.

In the Development phase, the actual system is constructed and tested. Tasks in this section of the implementation methodology are generally broken down into teams for data sourcing and for creating the forms, reports and queries. Upon successful user acceptance, final user training is provided and plans are made to take the implementation live.

Once your implementation is complete, we can provide user training and knowledge management tools, along with a broad range of other services and support, to ensure that your solution performs at the highest levels.